Privacy Policy

Effective Date: September 2024

At LYTIQS, your privacy is a priority. We understand the importance of maintaining your trust and are committed to safeguarding your personal information.

This Privacy Policy describes LYTIQS’s practices regarding the collection, use, and sharing of information through our websites and the websites of our subsidiaries. It details the types of data collected from users, how this data is processed (including any offline processing), and the use of cookies, web beacons, and other technologies in our Cloud services and software. For the purposes of this Policy, LYTIQS websites, products, and services also include related applications, programs, and devices.

This LYTIQS Online Privacy Policy supplements our general LYTIQS Privacy Policy and applies specifically to LYTIQS websites that link directly to it. It does not cover LYTIQS sites that have their own privacy policies, nor does it apply to instances where LYTIQS processes information solely on behalf of a client.

We may provide additional privacy-related information in specific contexts, such as when you engage with us in a particular transaction or when using a particular service. If you have questions or concerns about our privacy practices, please contact us through our website at Contact Page. For unresolved privacy concerns, you may also reach out to our U.S.-based third-party dispute resolution provider.

Collection of Personal Information

Introduction
You may choose to provide us with personal information in various ways. For example, you might provide your name and contact information for communication, to place an order, register for a service, receive a subscription, or engage with us as a supplier or partner. Additionally, you might provide credit card information for purchases or share details about your educational or professional background when applying for a position at LYTIQS. If you request that we do not use your information beyond fulfilling your request, we will honor this preference.

Registration

To access certain information, download materials, sign up for events, or request trials, we may ask for your name, business contact information, and additional details relevant to your request. This information is used to fulfill your request and may allow us to recognize you during future visits to our sites. We may also ask you to create an account, requiring a unique username and password, which identifies you on our websites and facilitates your access to services and products.

For specific LYTIQS products and services, registration may be necessary for customization and privacy settings control. Certain products or services may require additional registration for provision purposes, and details provided will only be used to deliver those specific offerings.

Website visits and LYTIQS Cloud services

When you visit our websites or use LYTIQS Cloud services, we collect information about your usage via various technologies. This may include details such as your IP address (and derived location), browser type, language, access times, and the websites that referred you. Additionally, we log the pages you view, the time you spend on each page, and your actions on our website. Even if you access our website without signing in, we collect certain data for functionality purposes.

Our Cloud services and software products may also include technologies that allow us to monitor the use of these services and products, such as tracking email opens or link clicks. Details on these technologies can be found in the “Cookies, Web Beacons, and Other Technologies” section.

Marketing information

Most of the information we collect is provided directly by you. Occasionally, we obtain information indirectly from third parties, such as list vendors. When doing so, we ensure that the information was lawfully acquired and that we have the right to use it. For events, we may collect additional information before, during, and after the event. This may include session attendance, survey responses, and event photos, which we reserve the right to use for promotional purposes.

Information collected, both directly and indirectly, may be combined to enhance our accuracy and interactions with you.

Use of Personal Information

Fulfilling your Transaction Request
When you request a product, service, callback, or marketing material, we use the information provided to fulfill that request. This may involve sharing information with LYTIQS partners, financial institutions, shipping companies, or government authorities involved in fulfillment. We may also contact you as part of customer satisfaction or market research efforts.

Personalizing your Experience on our Websites
We use the information we collect to customize your experience on our websites, tailoring content to your interests and simplifying navigation. This information also helps us enhance our website’s functionality.

Providing Support
Your personal information may be used to support products or services you have purchased, including notifications of updates or fixes. We may combine this data with information from other interactions to provide better support. For instance, we may offer live chat assistance or forums where users can discuss and resolve issues. Personal data shared in these settings is processed in line with this Privacy Policy.

Cloud services
Data from your use of LYTIQS Cloud services is used to generate statistics, personalize your experience, improve our offerings, and provide insights to clients about their product usage. This data helps us develop and refine our products and services.

Marketing

Your information, both directly provided and indirectly obtained, may be used for marketing purposes. This includes notifying you about events, products, and services that might interest you. You may opt out of marketing communications at any time by following the unsubscribe instructions in emails or contacting us directly.

For certain co-branded events and offers, your information may also be shared with our partners. Please review third-party privacy policies to understand their handling of your data.

Recruitment
If you apply for a job, we may use the information provided (such as your resume) throughout LYTIQS to consider you for employment.

Monitoring or Recording of Calls, Chats and Other Interactions
In some cases, our transactions involve calls or chats, which may be monitored or recorded for training or quality assurance. This is standard practice to retain evidence of transactions and interactions.

Use of Information in the Social Computing Environment
LYTIQS offers social platforms like forums, wikis, and blogs to facilitate collaboration among registered users. Information provided during registration is protected under this Policy, except for details shared within the community. Content you post in these environments is subject to the Terms of Use of the specific platform and may be visible to a wider audience, including those outside LYTIQS.

Protecting LYTIQS and Others' Rights
We may use or disclose your data to protect LYTIQS’s rights, the rights of partners or clients, and as required by law or in response to legal processes, such as court orders.

Business Partner Information
If you represent a business partner, information shared through LYTIQS business partner websites may be used to support and develop our relationship with you and your organization. This could include sharing information with other business partners, clients, or prospects, and conducting client satisfaction surveys or market research.

Supplier Information
If you are a LYTIQS supplier, information shared through LYTIQS supplier portals may be used to manage transactions, including sharing with LYTIQS teams, business partners, or authorities for fulfillment.

Children

Our websites and services are generally intended for users over the age of 16 unless otherwise specified.

Retention of Personal Information

LYTIQS retains your data as long as necessary for the purpose it was collected, including to meet legal obligations or resolve disputes. If you request to deactivate your account, your information will be deleted or retained as necessary.

Cookies, Web Beacon, and Other Technologies

As mentioned above, we collect information from your visits to our websites and your use of our LYTIQS Cloud services and our software products to help us gather statistics about usage and effectiveness, personalize your experience, tailor our interactions with you, and improve our products and services. We do so through the use of various technologies, including scripts, tags, Local Shared Objects, Local Storage (HTML5) beacons, and "cookies".

What are cookies and why are cookies used
A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as a tag that identifies your computer. While cookies are often only used to measure website usage (such as number of visitors and duration of visit) and effectiveness (such as topics visitors are most interested in) and to allow for ease of navigation or use and, as such, are not associated with any personal information, they are also used at times to personalize a known visitor's experience of a website by being associated with profile information or user preferences. Over time this information provides valuable insight to help improve the user experience.

Cookies are typically categorized as "session" cookies or "persistent" cookies. Session cookies help you navigate through the website efficiently, keeping track of your progression from page to page so that you are not asked for information you have already provided during the current visit, or information needed to be able to complete a transaction. Session cookies are stored in temporary memory and erased when the web browser is closed. Persistent cookies on the other hand, store user preferences for current and successive visits. They are written on your device's hard disk, and are still valid when you restart your browser.

How to express privacy preferences regarding the use of cookies
When visiting our websites or online services, you may have the possibility to set your preferences regarding cookies and other similar technologies by using the options and tools made available to you by either your web browser or LYTIQS. If a cookie manager has been implemented by LYTIQS, it will be displayed at your first visit to our website.

While LYTIQS websites, online and Cloud services at this time do not recognize automated browser signals regarding tracking mechanisms, such as "do not track" instructions, you can generally express your privacy preferences regarding the use of most cookies and similar technologies through your web browser. Look under the heading "Tools" (or similar heading) in your particular browser for information about controlling cookies. In most instances you can set your browser to notify you before you receive a cookie, giving you the option to decide whether to accept it or not. You can also generally set your browser to turn off cookies. Since cookies allow you to take advantage of some of our websites' features or features of our software products and LYTIQS Cloud services, we recommend that you leave them turned on. If you block, turn off or otherwise reject our cookies, some web pages may not display properly or you will not be able to, for instance, add items to your shopping cart, proceed to checkout, or use any website or LYTIQS Cloud services that require you to sign in.

Web beacons or other technologies
Some LYTIQS websites, LYTIQS Cloud services and software products may also use web beacons or other technologies to better tailor those sites to provide better customer service. These technologies may be in use on a number of pages across LYTIQS's websites. When a visitor accesses these pages, a non-identifiable notice of that visit is generated which may be processed by us or by our suppliers. These web beacons usually work in conjunction with cookies. If you don't want your cookie information to be associated with your visits to these pages or use of these products, you can set your browser to turn off cookies or turn off cookies in the product itself, respectively. If you turn off cookies, web beacon and other technologies will still detect visits to these pages; however, they will not be associated with information otherwise stored in cookies.

For more information about the technologies employed by our LYTIQS Cloud services and software products, including how to turn them off, please consult the user guide for the particular software product or LYTIQS Cloud services you are using. We use Local Shared Objects, such as Flash cookies, and Local Storage, such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on our website or to display LYTIQS advertising on others' websites based upon your web browsing activity also use Flash cookies or HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.

We may also include web beacons in marketing e-mail messages or our newsletters in order to determine whether messages have been opened and links contained within clicked on.

Some of our business partners set web beacons and cookies on our site. In addition, third-party social media buttons may log certain information such as your IP address, browser type and language, access time, and referring website addresses, and, if you are logged in to those social media sites, they may also link such collected information with your profile information on that site. We do not control these third party tracking technologies.

Online Advertising

LYTIQS may deliver third party online advertisements on our web sites, and we advertise our products and services on others' websites. Please familiarize yourself with those website operators' or network advertisers' privacy policies to understand their practices relating to advertising, including what type of information they may collect about your Internet usage.

Some advertising networks we may use may be members of the Network Advertising Initiative (NAI) or the European Interactive Digital Advertising Alliance (EDAA).

Individuals may opt-out of targeted advertising delivered by NAI or EDAA member ad networks by using tools provided visiting the following sites:

Digital Advertising Alliance (DAA)
Network Advertising Initiative (NAI)
European Interactive Digital Advertising Alliance (EDAA)

We have also engaged with certain third parties to manage some of our advertising on other sites. These third parties may use cookies and web beacons to collect information (such as your IP address) about your activities on LYTIQS's and others' websites to provide you targeted LYTIQS advertisements based upon your interests:

Links to External Websites and Third-Party Applications

To allow you to interact with other websites on which you may have accounts (such as Facebook, LinkedIn, and other social media sites) or join communities on such sites, we may provide links or embed third-party applications that allow you to login, post content or join communities from our websites.

We may also provide you with general links to non-LYTIQS websites.

Your use of these links and applications is subject to the third parties' privacy policies, and you should become familiar with the third-party sites' privacy policies before using the links or applications. LYTIQS is not responsible for the privacy practices or the content of those other websites.

Policy Updates

LYTIQS reserves the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Significant updates will be communicated as required.

Privacy Questions or Contact Us

For questions or concerns about this Privacy Policy, please reach out to us at it@lytiqs.com or at our address:

LYTIQS
2500 Monroe Blvd,
Suite 500,

PA 19403,
USA

If you wish to access or correct your information, please contact us. To unsubscribe from marketing communications, follow the instructions in emails or contact it@lytiqs.com.